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The average business receives 125 calls per day. How you handle those calls can determine whether you make money or
lose money.
Typical Business Without Message On Hold Programs |
Calls Received Daily On Average |
125 |
Calls Placed On Hold - 70% |
87 |
Calls On Hold :55 or Longer - 70% |
61 |
Callers Who Hang Up & Never Call Back - 30% |
18 |
Lost revenue of average call lost |
$34/call |
Average Lost Revenue Per Day |
$612/day |
Average Lost Revenue Per Year |
$153,000/year |
Typical Business With Message On Hold / 5 Day Week |
Calls Received Daily On Average |
125 |
Calls Placed On Hold - 70% |
87 |
Total Calls On Hold for One Year (250 Business Days) |
21,750 |
Annual Number of Hours of Hold-Time Silence |
10,875 HOURS! |
Average Sales Ticket |
$100 |
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One-tenth of one percent of callers place On Hold
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$21.75
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New Revenue if just .1% of callers On Hold spent $100 extra
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$2,175
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New Revenue if a full 1% of callers On Hold spent $100 extra
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$21,750 |
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Average Cost of One Year of On Hold Marketing
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$887.50
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If just one-quarter of one percent of the callers you put On Hold during the course of a year spend an extra $100, you'll easily pay for even the most expensive of our program options.
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