A couple of times in the past few weeks, I’ve gotten a surprised reaction from existing clients when I’ve been talking with them about updating their program and have told them that “I’ll do the writing, just point me in the direction of where to get the information.” In today’s self-service world, many on hold providers make you “do it yourself.” But at On Hold Marketing, we offer a total turnkey service. That service starts with the process of gathering information for your script, and doing the actual writing. While we may not be experts in every industry, we are experts at writing succinct, effective On Hold messages. We’re smart enough, and experienced enough, to know how to ask the right questions that will lead to effective messages…messages that will spur your callers to make inquiries when you pick up the phone. Please don’t delay updating your On Hold program because you don’t have time to write the script. We KNOW you don’t have time…but we do. Just call us and we’ll make it happen.