OHMA - On Hold Messaging Association

October 17, 2008 11:06 by Dan Bryant
Did you notice the OHMA logo on our web site?  We’ve been a member of OHMA for many years…nearly since its inception.  Every element of our company image includes the OHMA logo.  It’s a mark of assurance for you…assurance that you’re being served by a reputable, ethical, capable on hold messaging company that is held, not only to a higher standard...standards you might not have thought of as important.
Here are a few examples of  criteria for membership in OHMA:
    On Hold Messaging must be The Member's primary business function.
    The Member must have a proven track record of On Hold Messaging excellence.
    The Member must be a comprehensive, full-service provider.
    The Member must provide flexible payment options.
    The Member is held accountable to OHMA standards.
    OHMA will provide arbitration in the unlikely event of a dispute.

These are things you want in an on hold provider.

These rules for membership disqualify those who claim to be on hold provider such as those who:
-    produce on hold messages “on the side”
-    been in business under 5 years
-    provide only players...or only programs…or don’t provide basic message change options such as remote uploading…or don’t support a wide range of digital equipment
-    only have a single pay plan
-    or who refuse to agree to arbitration

OHMA association members do what good members of any association do…they pay significant dues, commit their time to the betterment of their industry, and attend meetings to share ideas, and learn, about how to improve their business model and add more value to the services they provide.

OHMA members also have better access to digital equipment manufacturers...finding out what’s new…what’s going out….and where problems are being experienced.

…with an OHMA Member, you get A BETTER way to Educate, Motivate, Communicate. The right message. The right tone. Every time.

That’s why we’re members...and why OHMA membership should be one of the selection criteria you should consider.

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Categories: OHMA
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